207 Communication with Limited-English-Proficient Persons
Original Approval Date: December 21, 1994
Revision Effective: November 15, 2017
Supersedes: #306
The Tri-County Board of Recovery and Mental Health Services shall provide for communication with limited-English-proficient persons, including current and prospective patients/clients, family, interested persons, etc., to ensure them an equal opportunity to benefit from services.
If a translator for a needed language is needed, Board staff will contact a translator from the an appropriate local resource. This information shall be disseminated to all staff members.
In order to ensure confidentiality, family members and friends of the limited-English-proficient person may be used as translators only with the approval of the limited-English-proficient individual. Such instances and the permission of the limited-English-proficient person will be documented by the representative of the Board, and such documentation will be maintained by the Board business office.
Revision Effective: November 15, 2017
Supersedes: #306
The Tri-County Board of Recovery and Mental Health Services shall provide for communication with limited-English-proficient persons, including current and prospective patients/clients, family, interested persons, etc., to ensure them an equal opportunity to benefit from services.
If a translator for a needed language is needed, Board staff will contact a translator from the an appropriate local resource. This information shall be disseminated to all staff members.
In order to ensure confidentiality, family members and friends of the limited-English-proficient person may be used as translators only with the approval of the limited-English-proficient individual. Such instances and the permission of the limited-English-proficient person will be documented by the representative of the Board, and such documentation will be maintained by the Board business office.
