Tri-County Board of Recovery and Mental Health Services
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937.335.7727

117 Customer Service

Original Approval Date: July 15, 2009
Revision Effective: March 15, 2017
Reviewed: September 21, 2022
 
 
Our customers are very important to us. Every employee represents the Tri-County Board to customers and the public and we may be judged by all such interactions. One of the highest priorities at the Tri-County Board is to help any customer or potential customer and to be courteous, friendly, prompt, and helpful. 
 
If a customer wants to make a specific comment or a complaint, they should be directed to the Director of Community Resource Development or the Executive Director for appropriate action. All contacts with the public, whether face to face, telephone, written or electronic, reflect not just on staff but also on the professionalism of Tri-County Board. Good customer relations can build greater customer loyalty and support of the mission of the Tri-County Board.

24-Hour Crisis Hotline 800.351.7347

If you or someone you know is in crisis and needs help, please call the Tri-County CRISIS Hotline.
Please note, the 24-Hour Crisis Hotline serves only residents of Miami,
Darke, and Shelby counties in Ohio.
In crisis but can't talk? Text 4Hope to 741741
National Suicide Prevention Lifeline Call or Text 988

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Tri-County Board of Recovery & Mental Health Services
1280 N. County Road 25A, Suite #1
Troy, OH 45373
937.335.7727 | FAX 937.335.8816

M-F 8:00AM - 4:30PM. Closed federal holidays.

Services provided are funded in whole or in part by your continued support of the Tri-County Mental Health Levy.
The Tri-County Board of Recovery and Mental Health Services is an Equal Opportunity Employer